Payments
Dues and event revenue that reconcile cleanly
Card and ACH, auto-renew, invoices and purchase orders, installment plans, partial payments and refunds — collected the way associations actually get paid.
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Our Approach
Association billing is not e-commerce
Associations get paid in ways an online store never has to handle. An organisation pays for eleven members on one purchase order. A member asks to split annual dues across four payments. A chapter collects locally and remits a portion. Someone pays by cheque in March for a renewal dated January.
We build billing that handles these properly, rather than through the workarounds that turn month-end reconciliation into a manual exercise somebody dreads.
What You Get
Built for how associations get paid
The payment methods you actually take
Card, ACH and bank transfer online, plus proper handling of cheques, purchase orders and invoices recorded against the same member record.
Auto-renew and installments
Members can set up automatic renewal or spread dues across scheduled payments, with card-expiry handling and retry logic built in.
Group and organisational billing
One invoice covering many members, with the ability to add and remove people mid-term and bill the difference correctly.
Reconciliation that adds up
Every payment ties back to a member, an invoice and a revenue category, so month-end matches without a spreadsheet.
Our Process
Getting your billing straight
Map how you get paid
We document every payment path you support today, including the manual ones and the exceptions you make for particular members.
Build the billing rules
Rates, proration, taxes where applicable, installment schedules and refund policy are built as rules rather than staff habits.
Connect accounting
Payments post to your accounting system in the structure your treasurer expects, and we run both in parallel until they agree.
Hand over and support
Your staff get the reports they need for month-end and the board, and we stay available for the edge cases.
Why It Works
What it changes
- Faster collection: auto-renew and online payment shorten the gap between a renewal notice and money in the account.
- Month-end stops being a project: payments already carry the member, invoice and category they belong to.
- Fewer awkward conversations: installment options and clear invoices reduce the number of members who lapse over cash flow rather than intent.
- Audit-ready records: a complete, traceable payment history per member is the first thing an auditor asks for.
FAQs
Frequently Asked Questions
Does month-end reconciliation take longer than it should?
Tell us how money actually reaches your association, including the manual parts. We will show you what it looks like when payments, invoices and member records stay tied together.