Medical Billing
Optimizing Medical Billing for a Growing Mental Health Practice
Multi-Provider Mental Health Practice (Client Confidential)
- 18%
- Increase in collections
- $1M
- AR reduction over 12 months
Jacksonville, FL
Medical billing and RCM for Jacksonville practices billing Florida Blue, Florida Medicaid managed care plans, Medicare and TRICARE.
Get a Free ConsultationIndependent practices doing their own medical billing in Jacksonville share the market with Mayo Clinic's Florida campus, Baptist Health, UF Health Jacksonville, Ascension St. Vincent's and HCA Florida hospitals. Those organizations have large revenue cycle teams, while a private specialty or primary care office usually has a few people doing everything. When payment posting falls behind or denials go unworked for a month, cash flow feels it right away.
We are a medical billing company based in Dallas, managing the full revenue cycle for practices across the country. Our team handles eligibility, prior authorization, charge entry and audit, coding, claims, payment posting, denial management, AR follow-up and AR cleanup, plus patient statements and EMR/EHR management. We work in your existing systems with HIPAA-conscious processes and give you plain monthly reporting. No software migration, and no new portal for your staff to learn.
Jacksonville is home to Florida Blue's headquarters, and for many local practices it is the largest commercial payer on the schedule. Alongside it you will find UnitedHealthcare, Aetna, Cigna, Humana, Medicare and Florida Medicaid, which pays most claims through Statewide Medicaid Managed Care plans. Each SMMC plan has its own authorization rules and portal. When a patient's plan changes and nobody notices, the denials start stacking up.
The military presence adds another layer. With NAS Jacksonville, Naval Station Mayport and Kings Bay just across the Georgia line, many practices see TRICARE patients regularly. TRICARE has its own referral and authorization rules, and claims sent without the right referral on file are a common source of denials. Our medical billing team builds TRICARE checks into intake so those visits get paid without a fight.
We support practices in Jacksonville, Jacksonville Beach, Ponte Vedra, St. Augustine, Orange Park, Fleming Island, Middleburg, Fernandina Beach, Yulee and the rest of Northeast Florida.
Eligibility and benefits checks before every appointment, including Medicaid plan assignment and TRICARE referral status, so your staff knows what is covered and what the patient owes up front.
Coding review of diagnoses, procedures and modifiers against provider documentation, with feedback to providers when notes do not support what was billed. Accurate coding is the first defense against denials and audits.
Accurate posting of ERAs and paper checks, with underpayments flagged against your fee schedules and contracted rates so short payments get appealed instead of quietly written off.
Root-cause tracking for every denial, timely corrections and appeals, and monthly reporting on which payers and denial reasons cost you the most money, so you can act on it.
For practices with months of unworked claims, we sort the backlog by value and filing deadline, chase what is still collectable and give you an honest picture of what is not.
FAQs
Tell us where things stand today. We will show you what we would fix first and how we would measure it, with no obligation.
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